Before starting work with Emma I wasn’t sure if it was possible for an introvert like me to have enough confidence to lead and make progress in my career. After working with her I know it is – I’m more able to communicate effectively with colleagues, have difficult conversations, challenge colleagues constructively, be assertive and express my views with confidence.

Emma provided the right combination of support and challenge to push me out of my comfort zone and expand my view of what I believe is possible for me. The fact that Emma is an introvert and understands what it’s like was very helpful. Some of the things I’ve learned will make a difference for the rest of my life.

Christina Rolles, Head of Communications, The Lullaby Trust